Aug. 24, 1992 was anything but a typical Monday for Robert Reynolds as he drove through debris-filled roads and devastation on the way to his family-run agency then located in Homestead, Fla.

Hurricane Andrew had just barreled through the region, killing 26 people, knocking out power to hundreds of thousands, and destroying more than 25,000 homes and damaging at least 100,000 others.

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